Air India Name Change Policy: Rules, Fees & Process Guide

Air India, one of the leading airlines in India, has a well-defined name change policy to assist passengers in correcting name errors on their tickets. Whether due to a spelling mistake, legal name change, or other reasons, it is crucial to understand the airline’s regulations to avoid any last-minute travel disruptions. Below, we provide an in-depth guide on Air India name change policy, detailing the process, requirements, fees and more.

Understanding Air India Name Change Policy

The Air India name change policy is designed to allow passengers to correct minor errors or update their names due to legal reasons. However, the airline maintains strict guidelines to prevent fraudulent activities. Here are the key points:

• Minor name corrections are permitted if there is a slight typo or misspelling.

• Major name changes (such as transferring tickets to another individual) are generally not allowed.

• Legal name changes due to marriage, divorce, or other official reasons require supporting documents.

• Correction requests must be made well in advance of the flight.

• Processing fees may apply based on the type of correction required.

Types of Name Changes Allowed by Air India

Air India allows different types of name changes under its policy, including:

1. Spelling Correction

A minor typo or misspelling (e.g., "Jhon" instead of "John") can be corrected. Air India permits changes up to three characters without any major verification process.

2. Name Change Due to Marriage or Divorce

If a passenger has legally changed their name due to marriage or divorce, they must provide valid documentation such as:

• Marriage certificate

• Divorce decree

• Government-issued ID reflecting the new name

3. Full Name Correction for Passport Consistency

For international travel, the name on the ticket must match the passport. If a discrepancy exists, Air India may allow a full correction upon submitting:

• Passport copy

• Booking reference number

• Government-issued ID

4. Name Correction for Corporate Travelers

Business travelers booking through corporate accounts may request corrections if the name does not match the official records. A letter from the employer may be required.

How to Request a Name Change on Air India

If you need to modify your name on an Air India ticket, follow these steps:

1. Contact Air India Customer Support

Reach out to Air India through their customer service helpline or visit the nearest booking office. You can also use the airline’s online helpdesk for initial inquiries.

2. Provide Necessary Documents

Ensure you have the required documents such as your passport, ID, and supporting paperwork (marriage certificate, etc.) before making a request.

3. Submit a Formal Request

Send an official request through email or in person, specifying the nature of the correction. Include your booking reference number for a faster resolution.

4. Pay Applicable Fees

Depending on the type of correction, Air India may charge a name change fee. The exact amount varies based on factors such as ticket type and route.

5. Receive Confirmation

Once your request is processed, you will receive a confirmation email with the updated ticket details.

Air India Name Change Fees

Air India applies fees for name changes based on the type of correction and ticket fare rules. Below is a general breakdown:

• Minor spelling corrections: Free or a small administrative fee

• Legal name changes: Fees range depending on the route and ticket type

• Full name correction for passport consistency: Charges vary based on ticket terms

It is advisable to check with Air India’s customer support for the most accurate fee structure.

Restrictions on Name Changes

Despite Air India's flexibility, there are certain restrictions:

• Ticket transfers to another person are not allowed.

• Multiple name corrections on the same ticket may be rejected.

• Name changes requested within 24 hours of departure may not be processed.

• Correction requests for group bookings may require additional verification.

Conclusion

Understanding the Air India name change policy is crucial for a hassle-free travel experience. If you notice a mistake in your name on the ticket, act promptly to request a correction. Ensure you have the required documents and be prepared for possible fees. By following the correct procedure, you can avoid last-minute travel disruptions and ensure a smooth journey.